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Your privacy

Privacy Policy

How Khudcar collects, uses, shares, and protects information when you visit our website or use our rental services.

Last updated: 12 July 2026

Information we collect

We collect information you give us when you ask about, book, or use a vehicle. This may include your name, contact details, address, identity and driving-license details, booking information, payment records, and messages with our team.

We may also receive basic technical information when you use this website, such as your IP address, browser, device, referring page, and pages visited. Please do not send sensitive documents through an unsecured channel unless our team asks for them as part of a booking.

How we use information

We use personal information to respond to enquiries, verify eligibility, arrange and manage rentals, take or reconcile payments, provide support, prevent fraud and misuse, handle incidents or claims, maintain business records, and comply with legal obligations.

We may use aggregated or de-identified information to understand demand and improve our service. We use contact details for promotional messages only where permitted; you may opt out at any time.

When we share information

We may share only the information reasonably needed with vehicle owners or operators, payment and communications providers, insurers, professional advisers, fraud-prevention services, and public authorities when required by law or necessary to protect people, vehicles, or our rights.

We do not sell personal information. External websites linked from Khudcar have their own privacy practices.

Cookies and website data

Our website may use essential storage or cookies to operate features and remember preferences. We may also use privacy-conscious measurement tools to understand site performance. You can restrict cookies in your browser, although some features may then work differently.

Retention and security

We keep information only as long as reasonably necessary for the purposes above, including rental, accounting, dispute, insurance, fraud-prevention, and legal requirements. Retention periods vary by record type.

We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure. You are responsible for protecting any account credentials and promptly reporting suspected misuse.

Your choices and rights

You may ask us to provide access to, correct, or delete personal information we hold about you, or object to direct marketing. Some records may need to be retained where the law, a payment dispute, an active rental, or a claim requires it.

To make a request, email info@khudcar.com. We may verify your identity before acting on it.

Changes to this policy

We may update this policy when our services or legal obligations change. The latest version will appear on this page with its updated date. Material changes will be communicated through an appropriate channel where required.

Questions? Email info@khudcar.com or call 0331 1442244.