Rental agreement
Terms & Conditions
The rules that apply when you book and use a Khudcar self-drive rental vehicle.
Last updated: 12 July 2026
Agreement and eligibility
These terms govern enquiries, bookings, and self-drive vehicle rentals arranged by Khudcar in Pakistan. A confirmed booking and the rental agreement issued for your vehicle form the complete agreement. If they conflict, the signed rental agreement controls for that rental.
You must be legally permitted to drive in Pakistan, provide a valid driving licence and requested identity documents, meet the eligibility requirements communicated for the selected vehicle, and give accurate information. Khudcar may decline or cancel a booking if eligibility or verification requirements are not met.
Bookings, prices, and payment
A website, phone, or online enquiry is not a confirmed reservation until Khudcar confirms the vehicle, dates, rate, security requirements, and payment terms. Vehicle availability and prices may change before confirmation.
You are responsible for the rental charges, agreed deposit or security, extensions, fuel differences, tolls, parking charges, traffic fines, cleaning beyond normal use, and loss or damage amounts assigned under the rental agreement. Any cancellation, refund, mileage, delivery, or late-return rules will be disclosed with the booking.
Permitted vehicle use
Only drivers approved in the rental agreement may drive. The vehicle must be used lawfully, responsibly, within agreed geographic limits, and for ordinary personal or business transport.
You must not use it for racing, speed testing, towing, driver training, unlawful activity, paid passenger transport, overloading, or driving while impaired, fatigued, unlicensed, or using a handheld phone. Do not sub-rent the vehicle, take it outside an agreed area, or permit an unauthorised driver without written approval.
Care, return, and breakdowns
Inspect the vehicle at handover and promptly report existing damage or warning lights. Keep it locked and secure, use the correct fuel, follow manufacturer warnings, and do not make repairs or alterations without approval except where immediate action is necessary for safety.
Return the vehicle at the agreed place and time, with its keys, documents, accessories, and agreed fuel level, in substantially the same condition apart from reasonable wear. Contact Khudcar immediately if the vehicle breaks down; do not abandon it.
Accidents, theft, fines, and damage
In an accident, theft, seizure, or significant damage event, protect people first, contact the relevant authorities where required, notify Khudcar immediately, and do not admit liability or settle a claim without approval. Cooperate fully and provide police reports, photographs, and other requested information.
You remain responsible for fines and violations arising during your rental and for loss or damage to the extent set out in the rental agreement and applicable insurance. Coverage may be reduced or unavailable where these terms, the rental agreement, or the law were breached.
Suspension and termination
Khudcar may refuse handover, suspend use, recover the vehicle, or end a rental where payment is overdue, supplied information is false, the vehicle is used unsafely or unlawfully, an unauthorised person drives, or these terms or the rental agreement are materially breached. Reasonable recovery costs may be charged where the customer is at fault.
Liability and service availability
Khudcar will use reasonable care in providing the service. To the extent permitted by Pakistani law, we are not responsible for indirect or consequential loss, missed travel, or loss caused by events outside our reasonable control. Nothing in these terms excludes a liability that cannot lawfully be excluded.
If a reserved vehicle becomes unavailable, we may offer a reasonable substitute, reschedule, or refund the amount paid for the unavailable service, as appropriate.
Privacy, changes, and governing law
Our Privacy Policy explains how we handle personal information. We may update these website terms prospectively; the terms accepted with an existing confirmed rental will continue to govern that rental unless a change is required by law or agreed with you.
These terms are governed by the laws of Pakistan. The parties should first try to resolve a dispute directly by contacting info@khudcar.com; unresolved disputes are subject to the courts with jurisdiction under Pakistani law. If one provision is unenforceable, the remaining provisions continue in effect.